Terms & Conditions
Welcome to Keytune Solution. These Terms & Conditions (“Terms”) govern your use of our website https://keytunesolution.com and our musical instrument repair services in Varanasi and Eastern Uttar Pradesh.
By accessing our website or using our services, you agree to be bound by these Terms..
1. About Keytune Solution
Keytune Solution is a professional musical instrument repair and authorized service center based in Varanasi, Uttar Pradesh. We provide repair, servicing, diagnostics, and maintenance for amplifiers, digital keyboards, pianos, guitars, bass guitars, violins, wind instruments, microphones, and related equipment.
2. Service Terms
2.1 Service Inspection & Diagnosis
- All instruments are subject to inspection before repair.
- A preliminary diagnosis may be provided prior to repair work.
- Final repair cost may vary depending on internal findings after detailed inspection.
2.2 Repair Approval
- Repair work will begin only after customer approval of the estimated cost.
- If a customer declines repair after diagnosis, an inspection charge may apply.
2.3 Turnaround Time
- Repair timelines depend on the instrument type, availability of parts, and complexity of the issue.
- Estimated delivery timelines are indicative and not guaranteed.
3. Authorized Service Disclaimer
Keytune Solution is an authorized service center for specific brands as mentioned on our website. Brand names and trademarks remain the property of their respective owners.
Authorization status may change based on agreements with manufacturers.
4. Payment Terms
- Payment must be completed before instrument delivery.
- We reserve the right to retain the instrument until full payment is received.
- Accepted payment modes may include cash, UPI, bank transfer, or other approved methods.
5. Warranty on Repairs
- Warranty, if applicable, applies only to the specific repair work performed.
- Warranty does not cover:
- Physical damage after delivery
- Mishandling or improper use
- Electrical damage due to voltage fluctuation
- Unauthorized modifications
- Warranty terms will be communicated at the time of service.
6. Customer Responsibilities
Customers agree to:
- Provide accurate contact and instrument information.
- Disclose known issues prior to repair.
- Collect instruments within the communicated timeframe.
We are not responsible for loss or damage resulting from incomplete disclosure of issues.
7. Storage Policy
- Customers are requested to collect repaired instruments within the notified time.
- Instruments not collected within a reasonable period may attract storage charges.
- After extended non-collection and repeated contact attempts, we reserve the right to take appropriate action as per applicable laws.
8. Limitation of Liability
Keytune Solution shall not be liable for:
- Pre-existing internal damage not visible during initial inspection.
- Loss of data (for digital equipment with memory storage).
- Indirect or consequential losses.
- Performance dissatisfaction due to original manufacturing limitations.
Our total liability shall not exceed the repair charges paid for the specific service.
9. Website Use
By using our website, you agree:
- Not to misuse or attempt unauthorized access.
- Not to copy, reproduce, or distribute website content without permission.
- That all content including text, graphics, and branding belongs to Keytune Solution unless otherwise stated.
10. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their content, policies, or practices.
11. Changes to Terms
We reserve the right to modify these Terms at any time. Updated Terms will be posted on this page with a revised “Last Updated” date.
Continued use of our services constitutes acceptance of revised Terms.
12. Governing Law
These Terms shall be governed by and interpreted in accordance with the laws of India. Any disputes shall be subject to the jurisdiction of courts located in Varanasi, Uttar Pradesh.
13. Contact Information
For any questions regarding these Terms & Conditions, please contact:
Keytune Solution
Varanasi, Uttar Pradesh
Email: keytunesolution@gmail.com
Phone: +919022855454
Website: https://keytunesolution.com
