Keytune Solution (“we,” “our,” or “us”) operates the website https://keytunesolution.com and provides musical instrument repair services in Varanasi and Eastern Uttar Pradesh.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or contact us for services.

By using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

A. Personal Information

When you contact us, submit a service request, or communicate with us, we may collect:

• Name
• Phone number
• Email address
• Instrument details
• Service inquiry details

B. Technical & Usage Information

When you visit our website, we may automatically collect:

• IP address
• Browser type
• Device type
• Pages visited
• Time spent on website
• Referring website

This information helps us improve website performance and user experience.

2. How We Use Your Information

We use collected information to:

• Respond to service inquiries
• Schedule repair appointments
• Provide customer support
• Improve website functionality
• Send service-related updates
• Maintain internal records
• Comply with legal obligations

We do not sell, rent, or trade your personal information to third parties.

3. Cookies & Tracking Technologies

Our website may use cookies and similar tracking technologies to:

• Enhance user experience
• Analyze website traffic
• Improve content and services

You may disable cookies through your browser settings. However, some website features may not function properly if cookies are disabled.

If we use tools such as Google Analytics or Meta Pixel, they may collect anonymized usage data to improve our services.

4. Data Sharing & Disclosure

We may share information only when:

• Required by law or legal authorities
• Necessary to protect our legal rights
• Required to fulfill service obligations

We do not share personal data for marketing purposes without your consent.

5. Data Security

We implement reasonable administrative and technical safeguards to protect your personal information from unauthorized access, misuse, or disclosure.

However, no online transmission or storage system is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Data Retention

We retain personal information only for as long as necessary to:

• Provide requested services
• Maintain service records
• Comply with legal and regulatory requirements

7. Your Rights

You may request to:

• Access your personal data
• Correct inaccurate information
• Request deletion of your data
• Withdraw consent (where applicable)

To exercise your rights, contact us using the details below.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external websites.

9. Children’s Privacy

Our services are not directed toward children under the age of 13. We do not knowingly collect personal information from minors.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated “Last Updated” date.

We encourage users to review this page regularly.

11. Contact Information

If you have any questions about this Privacy Policy or how your information is handled, please contact:

Keytune Solution
Varanasi, Uttar Pradesh
Email: keytunesolution@gmail.com
Phone: +919022855454
Website: https://keytunesolution.com